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Testimonials

Working with Grant Thornton is…well, our clients say it best.

I would highly recommend Grant Thornton and Sophie Simonds to help with your financial situation. Sophie is very easy to speak with, and she`s very understanding. I was instantly put at ease and felt comfortable talking with her from the beginning. Thank you for all your help and your quick responses.

— Rachel C, Moncton, NB

My experience with Grant Thornton has been amazing! Super friendly staff and very knowledgeable. They made me feel at ease and like they had my back. Thank you!

— Julie D, Cap Pele, NB

I would highly recommend Grant Thornton and Sophie Simonds to help with anyone who needs financial advise or help. Sophie is very soft spoken and very understanding in any questions one might have regarding Grant Thornton’s work. Grant Thornton is very lucky to have have her as well as I am to have had the opportunity to have discussed my personal finances with Sophie.

— Shelley, NB

We were so confused of what to do with the debt we had. When we saw their ad on TV we knew we had to see them. Sandy Lyons was our counsellor and he help us see through the mess. We really appreciated all the help we received. Thank you

— Mary C, Lethbridge, AB

The stress had been effecting my health, I knew I had to do something. I felt so stupid for letting a man take complete advantage of me.
I lost my home, my business, everything I had. I was ashamed.

My first meeting with Linda Gould was amazing. She assured me I was far from being alone and had nothing to be ashamed of. She worked out the exact plan for me. The weight that lifted off my chest was surprising. I slept so good that first night, I have been smiling and I feel so free. The phone calls have stopped, no more threats from collectors. Linda has been a gift. I am so grateful. I would highly recommend Linda Gould if you are stressing out over debt.

— Anonymous Client, Alberta

My husband and I recently went through hard times, after a career change that came with a huge pay cut were really struggling and in way over our heads. We had reached out previously to other competitors in the industry and felt so confused and anxious after the initial meeting that we kept avoiding our ever worsening financial situation.
Krista Metcalfe from Grant Thornton was a refreshing experience for us. She was so understanding to our situation and helped us understand how to to deal with it, right from our first conversation. She was able to clearly outline the expectations, was easy to make contact with and very attentive to us. We were finally able to do everything we need to do to get our lives back on track to financial well-being, Rob McLernon was very patient with us and very quick to do everything we asked of him when it came time to signing the paperwork.
So far this has been a great experience, recommended to me by a friend who also had a great experience. If you are struggling financially, like my husband and I were then I highly recommend reaching out to the amazing staff at Grant Thornton.

— K.K, Dartmouth, NS

I just got off my first counselling session with Krista, and for the first time in a long time, I feel like I got this. I spent a long time beating myself up for allowing myself to get into the situation that I was in. I felt like a failure. I spent months, stressing, procrastinating on making the first phone call, sending the first email, as I did not want to admit that I needed help. I had always been able to work it out on my own. My first consultation was with Tanya, and my anxiety and helplessness completely disappeared. I knew I had made the right choice. I felt like I was able to finally take a breathe. From that moment, every step and interaction, I was made to feel like this was the first step to getting back control of my life. I feel like I am set up to succeed at this, thanks to Krista. Today, I got excited about making a budget! If you knew me, you would understand how absolutely astonishing that was for me. I know how this sounds, but I promise you, if you are hesitating, or unsure, please make the call, because no matter how it turns out for you, you will not regret it.

— Erica R, NS

Always a bit nerve wracking (as others noted) when dealing with debt and a feeling of shame that may pursue. They suggested a consumer proposal would be most fitting and I agreed. Michelle Laberge helped me a lot as did Jacquie Scott and Holly who counselled me to get my budget on track. Very happy with the communication of staff and understanding. They never judged me based on my spending past. Very compassionate and professional.
I just paid off my debt this month. It was even four years faster, as I got more work during the virus days as essential worker.
I thank God and GT. Cheers!

— Will P, Kamloops, BC

I remember how scared I was even making the initial phone call to book the appointment. I remember how nervous I felt leading up to the moment I was getting my appointment. The embarrassment I felt, the anxiousness I felt for having to say out loud the mess of my life financially. My youngest son was diagnosed with cancer two years ago and what that has done to our family financially has been extremely overwhelming. When I phoned Grant Thornton I booked my appointment and I set a date to get this process started and to start the next chapter of my life. Leading up to my consultation I was so nervous. I remember when Krista Metcalfe called me. Honestly every single worry every single bit of anxiousness all went out the window. She’s a mom like me. She understood that a mom needs to do what a mom needs to do. There was no judgement or sense of attitude or criticism and I had never felt so at ease in my whole life. I ended the conversation with goosebumps and tears in my eyes. If you are wondering if you should get help the answer is yes you should. You shouldn’t carry that burden. At least call them and talk to them and see what they have to say. Nothing is final until you say so. Today I received the best customer service I have ever received in my entire life.

— Anonymous Client, Halifax, NS

Our experience with Grant Thornton commenced mid-March, 2020 after a referral from Canada Freedom Financial Centre, who negotiated a Draft Consumer Proposal on our behalf. I commend the staff that my wife, Bev and I dealt with at Grant Thornton from the outset, getting to understand our situation, very professionally fine tuning the Proposal and always keeping us in the loop throughout the lengthy process. We appreciated the thoughtfulness and caring while explaining every step of the way, when finalizing the Consumer Proposal and filing with the Creditors. Upon acceptance by the Creditors, Bev and I this afternoon completed our first of two Insolvency Counseling Sessions, professionally conducted by Kathleen Haase. Kathleen was understanding and attentively
listened to our concerns with COVID-19 and more recently the Spring Flood in Fort McMurray and the repercussions. She shared several helpful hints to assist us in moving forward. THANKS TO YOUR TEAM.
Regards,
Bev and Gary

— Bev and Gary E. Fort McMurray, AB

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