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Testimonials

Working with Grant Thornton is…well, our clients say it best.

I had known for a long time that I was in trouble, I just did not want to admit it. I thought I could handle things, you know … pay off one credit card bill with a different one, that sort of thing. I would accept the offers to increase my credit limit because that would for sure make it easier for me to get out of debt. WRONG. When things finally hit the low point, I first approached a different company to see what could be done to help me, they suggested a variety of options that were available to me, and it seemed that going for bankruptcy was the only way things would work in my situation. I was provided with contact information for Grant Thornton and made the call. I felt embarrassed, ashamed, guilty, like a failure for not being able to control the debt that I had incurred over the years, feeling inadequate that I was ruining not only my life but that of my family as well. From my very first interaction with Dana Brouwer at the front desk to meeting Freida Richer at my initial consultation, I felt much more at ease. They treated me with respect, compassion, and made me realize that there was a solution. All interactions with Dana Niaj who handled my case, along with my two counselling sessions with Kathleen Haase, went very smoothly. I was always treated very professionally, and with a great deal of empathy. My case has just finished, I just received my Certificate of Discharge today. It was not as bad a road as I had initially thought it would be. ALL the staff at Grant Thornton I dealt with at the West Edmonton Mall location were fantastic. I will never see any of them again, because they all did such a good job with me, in teaching me how to better handle my finances. In a way that is too bad, as they are all wonderful people who I would be grateful to be able to call friends. I do know this for sure, they saved my life, my family’s life, and made me a better person. THANK YOU ALL, SO VERY, VERY, MUCH.
Robert D. Edmonton, AB

— Robert D., Edmonton, AB

We would like to thank the Edmonton Northgate office Linda & Kathleen & Susan for their professionalism & compassion. Our experience taught us a lot of new skills that we will use going forward. Thanks, the Jones’s.

— The Jones's, Edmonton, AB

I would like to thank Kathleen Haase, Susan Methuen and their team for doing a great job in reducing by unsecured debt. Kathleen helped us to learn how to manage money, made some changes to our spending habits, how to prioritize our needs and wants. The counselling sessions were so helpful. Thank you once again for your time and help with a very difficult time in my life. Now I can breathe and live stress-free.
–A & S

— A & S, Edmonton, AB

I encourage everyone that is stressed and feeling out of options regarding their financial situation, to pick up the phone and call Grant Thornton. I went back to school later in life for a career change and throughout my four-year degree, I had to rely on credit products during monetary shortfalls to get through to the finish. I found it a challenge in my home province to gain meaningful employment when finishing my degree and entering the workforce. I ended up having a period of unemployment and my credit debt soon became unmanageable. I tried many different ways on my own to keep afloat financially, such as asking for product switches with lower interest, deferral payments and on it went. I eventually found myself struggling much worse as the interest rates inflated due to half-payments, the credit debt monthly was more at this point than I could afford. I was at a point with this debt load that I would continue to struggle even If I did get one of the highest paying jobs in my new field of work. I saw advertisements for a free consultation with Grant Thornton while online and decided I had nothing to lose by calling and admittingly needed help creating a doable plan for fixing my financial struggles. The first call is all it took… My first point of contact with Grant Thornton was with an amazing financial advisor Lindsay Reeves! Lindsay listened to my story and truly made me feel that I wasn’t alone anymore and that I don’t need to feel bullied anymore by my situation. Lindsay was able to help me create a plan of action to tackle my finances in a personable and reasonable way. She was available after the initial free consultation for updates and setting up future appointments, she was great to talk to on the phone and also treated me with an incredible amount of dignity. I think many of us are afraid to share with anyone the messes we have found ourselves in due to our financial decisions; however, there are always solutions to these types of messes and Grant Thornton helped me find my solutions. Thank you so much for all you have done for me, Lindsay Reeves and Dave MacDonald!!!!

— Joey C, Windsor, NS

I’ve been working with Terra and Jill and they have been wonderful. They made this difficult transition easy and simple to do. I would recommend any day of the week.

— Kyle N, Calgary, AB

I am so grateful to Lindsay Reeves and Dave MacDonald who walked me through this process with so much kindness and clarity and compassion. This has been such a lifesaving process during a very difficult time and I will be forever grateful for their help. I would highly recommend Lindsay and Dave and the whole team at Grant Thornton in Nova Scotia if you are looking for help and support with debts. I have a fresh start now, thanks to their help and support.

— Anonymous Client, Merigomish, NS

I’m so grateful I chose Grant Thornton to help guide us through our financial issues. Linda Gould in the Edmonton office made us feel at ease and confident that we made the right choice. She was there to answer all of our questions and explain the choices we had. Linda set up all of our paperwork, then it was over to Susan Methuen for the final steps required. The whole process was professional and caring. Please don’t hesitate to contact Grant Thornton if you need guidance, they are there for you.

— Marilyn W, Edmonton AB

Shynelle Derzaph made everything so much clearer and gave me such a huge sigh of relief. Extremely pleasant and professional.

— Garry, Stony Plain, AB

I am forever grateful for this service. After years of serious medical problems, I dug myself deeper trying to live off my credit cards to support myself and my children. Finally, when it all blew up I had absolutely no where to go. I was diagnosed with cancer and had no one to turn to. I saw Grant Thornton’s ad and checked it out. GT is full of angels😊. Linda got me started and Dana Niaj, Sim Brar and the receptionist kept me going. The counselling sessions were fabulous and so helpful. There was no threat just ultimate support and light in a tunnel I never thought would end!! I can’t believe I am getting a new start, I didn’t think it was possible!! This was the best step I have ever taken. Please, don’t suffer…, if you are reading this, go and see GT right away. Thank you with all my heart Dana, Sim and Linda…blessings to you and Grant Thornton.

— Jackie N, Calgary, NB

I approached Grant Thornton with immense trepidation, anxiety and shame. My first meeting with Terra Klassen was so very much easier than I had anticipated. She eased my guilt and anxiety. She was kind and compassionate. She understood my feelings. I trusted her. She guided me through every step and she was available whenever I needed her.
As difficult as it was to take the first step in this process, I am grateful for Terra’s guidance and for the work Grant Thornton does to facilitate this process.

— Patricia H., Calgary, AB

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