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When I realized that our finances – Credit Cards and Line-of-Credit were almost maxed and we could barely pay the interest each month something had to be done. After meeting with one of the banks, accompanied by one of my daughters, we realized that getting loans from two banks would be more than we could manage. I then contacted a Debt Counselling Agency and an appointment was set up. I found the counsellor robotic and one size fits all. Our payments with this Agency would have been almost as much as we would have had to pay through the bank. He did suggest, however, we pursue personal bankruptcy. It was with great trepidation that I contacted Grant Thornton services. I felt we were letting the banks down, embarrassed, inadequate and not fulfilling our financial responsibility that we had taken on. Something like this had never happened before and I felt that we should have been able to handle this on our own. At Grant Thornton I was met with people who respected confidentiality, were understanding, put me at ease, were non judgmental, organized, proficient and above all professional. Patricia Swan did the numbers and advised me that we did not fall under the personal bankruptcy guidelines. She suggested that a Joint Consumer Proposal could be made on our behalf. This all happened in the midst of a World Pandemic where banking institutions were closed and I was not able to open new accounts until May. Trish continued to be steady and supportive throughout. Along with Trish, I want to thank everyone else from Grant Thornton who throughout were professional, supportive and gave us excellent counselling and advice.
— Gwen B